So you’ve just brought a Digicel 4G Broadband modem for home use? Congratulations! You’ve finally realized the importance of having Broadband Internet and you’re ready to connect to the much promised 10Mbps Wireless Internet. Buss a bag of St. Mary Banana Chips and celebrate as you’re no longer a part of the statistic that doesn’t […]
Tag: broadband
Digicel’s Impersonal Customer Care
A few months back I noticed a big change in the Customer Care service provided to you when you call 120 from a Digicel phone. There is currently no easy way to get access to a customer care representative and instead you have to navigate through a maze of menus just to find what you want. […]
Digicel Wimax: One Year After Launch
It is just a year ago that Digicel’s Wimax erupted onto the local broadband market with the aim of revolutionising and completely remodelling Jamaica’s broadband service. After routing the telecoms juggernaut Claro in the christmas battle a year before, Digicel had re-equipped it’s forces and turned its attention to Jamaica’s decrepit internet system. The company, […]