Author: Horace

Horace is a military and tech enthusiast who spends most of his spare time listening to music or working on his many interests. He has a grasp of journalism and has been writing from he was 9 years old and has participated in several writing competitions throughout Jamaica.
The Realities of The Jamaican Job Market From a Tech Point Of View
Caribbean Tech, Opinion

The Realities of The Jamaican Job Market From a Tech Point Of View

Most young Jamaicans; university and college graduates, have become locked into the vicious failed cycle that is the Jamaican job market. There are very few options available with little prospects of creating your own job even if you develop a product that fills a niche and has attracted attention from potential customers. Why is this so? The answer is that in Jamaica there has developed a cycle of doom where you either conform with the norms of society or fail and leave the country to go make success somewhere else. For most, the latter is not possible and so many great innovators and entrepreneurs are forced to fall inline with a vicious system that robs them of their unique capacity of not only developing revolutionary products and services but also of their ability to make it big thems...
Digicel’s Impersonal  Customer Care
Caribbean Tech

Digicel’s Impersonal Customer Care

A few months back I noticed a big change in the Customer Care service provided to you when you call 120 from a Digicel phone. There is currently no easy way to get access to a customer care representative and instead you have to navigate through a maze of menus just to find what you want. at this time the vast menus, which can take upwards of 5 to 6 minutes to navigate hinders the users ability to get any issues they are having resolved and I guess that many have given up frustrated and exasperated beyond endurance. The difficulty in reaching a human operator has reduced the sort of personal feel that many of us have grown accustomed to with Digicel over the years and serve to cement those who believe the company, now large, is rapidly becoming disconnected from the people who had put it w...
Blackberry 10: Can It Rescue Blackberry?
Gadgets

Blackberry 10: Can It Rescue Blackberry?

I won't lie, I love what I am seeing in the latest OS released by Blackberry(yes the company is now Blackberry, RIM is no more) today. The interface seems slick and very intuitive and I like the way it makes accessing personal data on the phone much easier than it was before. One thing I am not so keen about though is the traction that this OS is going to gain in the already saturated high-end smartphone market, yes the OS is new and adds a fresh new breath to the re-branded Blackberry, but will people catch unto it? I personally would try the OS and I believe many blackberry lovers worldwide would as well. I am notoriously anti-Blackberry as I am disappointed with the current Blackberry OS that looks and functions like a decade old feature phone Operating System, however this new OS do...
iOS 6: Sign of Apple Stumbling?
Gadgets

iOS 6: Sign of Apple Stumbling?

I am surrounded by Apple products daily; an iMac, an iPad 2 and an iPhone. I use the iPad 2 the most and have grown to appreciate it’s benefits when compared to a traditional laptop or desktop computer. One of the things that gets to me though is the inability for the system to properly multitask(when youtube is sent to the background for example it stops playing) and play flash files, two things that a tablet computer should be able to do in this day and age. There was renewed hope for these improvements when the iOS 6 was announced, I was hoping that I will be able to get what I truly want out of an iPad. The ‘improvements’ that came with the iOS6 update is sadly disappointing, as a matter of fact they seem less like improvements and more like simple add-on patches. Take for example t...
Digicel’s Internet Bundle leaves a lot to be desired
Internet, Caribbean Tech

Digicel’s Internet Bundle leaves a lot to be desired

Many would exclaim hallilujah(Allah hu Akbar for all my muslim friends) at the announcement of an internet bundle by Digicel. Afterall it would seem almost divine that digicel would finally fold in under pressure and relieve blackberries of the role of being the sole beneficiaries of an internet plan on their network in Jamaica. However as soon as you get into the details of the plan you would realise that something is very very wrong, the plans are limited to 60 and 160mb bundles. Still though you might start thinking that perhaps its for only a day or so and that it will cost just about a few hundred dollars for each, then the final announcement struck- the plans last for a month and cost from 825 dollars for the 60mb plan and 2000 dollars for the 160mb plan. Try again Digicel These ...
LIME Jamaica’s latest moves: Steps in the right direction?
Tech News

LIME Jamaica’s latest moves: Steps in the right direction?

I have had an interesting relationship with LIME over the last few years; from praises to criticisms, then more criticisms, then praises… One of the prime issues I have had with LIME is their tendency to pull and discontinue potentially killer promotions and services, it is like unveiling the latest long-ranged stealth 5th generation aircraft, unnerving your opponent with it to the point of sweating, then suddenly blowing it up and reverting back to your old piston powered plane from the 1920s. This analogy holds true for the promotion held several years ago where LIME customers could literally borrow credit when in need and pay back the company at a later date. This promotion had a lot of potential, however as with most other brilliant ideas to come out of the company it simply disappeare...
Steve Jobs: The Man of Millennium 2, Decade 1
Gadgets, Featured

Steve Jobs: The Man of Millennium 2, Decade 1

I have been an arch critic of Steve Jobs and Apple on a whole, this stance was in it’s own right a byproduct of my former loyalty to Nokia and Symbian. Steve Jobs and Apple in my late admission, have been the force behind, both directly and indirectly, the destruction of Nokia and Symbian’s market share and market volume. It could be argued that Steve Jobs and Apple indirectly lead to the creation of Android by spuring competition on thanks to it’s new and revolutionary approach to smartphone interactivity. Android booted Nokia and Symbian from the number 1 position back in January and today commands the largest smartphone user group in the world. Though I still harbor strong anti-Apple sentiments I have taken the time out to express my condolences to Job’s family and former co-workers,...
Digicel Wimax: One Year After Launch
Tech News

Digicel Wimax: One Year After Launch

It is just a year ago that Digicel's Wimax erupted onto the local broadband market with the aim of revolutionising and completely remodelling Jamaica's broadband service. After routing the telecoms juggernaut Claro in the christmas battle a year before, Digicel had re-equipped it's forces and turned its attention to Jamaica's decrepit internet system. The company, seeking to set yet another record in it's unprecedented drive across the caribbean, came with mobile Wimax labelled as 4G. The well known quality of Digicel's products as well as it's deadly marketing techniques made any venture of the company a highly feared one by it's potential competitors. This fear stems from the fact that Digicel's campaigns are usually short but extremely destructive to competition, mainly due to the fact ...